Freight & delivery
Getting it off the truck
Freight delivery is curbside, and you unload it. Here's what that means at your place, and the one call that saves a redelivery fee.
Open 24/7, the Cedar Hill, Texas office, not a call center
- Curbside deliveryThe driver gets it to you; you unload it
- Inspect before you signNote damage on the receipt before the driver leaves
- Tight drive?Call before you order, (817) 587-4397
- Damage claimsEmail us within 24 hours with photos
Last updated: July 14, 2026
Farmer Direct Supply is committed to competitive pricing. When you find the same new product at a lower publicly advertised price from an authorized U.S. retailer, we will review the offer and do our best to match the total delivered price.
Eligibility
- The product must be identical in brand, manufacturer part number, model, size, configuration, included accessories, warranty, and condition.
- The competitor must be an authorized U.S. retailer selling the item directly, not a third-party marketplace seller.
- The competitor must have the item in stock and available for immediate purchase in the requested quantity.
- The price must be publicly advertised or supported by a current written quote that we can independently verify.
- The comparison must include the complete delivered cost, including shipping, freight, liftgate, residential or limited-access fees, handling, required accessories, and other mandatory charges.
- The request must be submitted before purchase or within seven calendar days after the Farmer Direct Supply order date.
How to request a price match
Email hello@farmerdirectsupply.com with the product link, competitor name, competitor product link or written quote, screenshot of the price, delivery ZIP code, quantity, and your order number if you already ordered.
Exclusions
- Clearance, liquidation, closeout, damaged, returned, refurbished, used, display, open-box, or auction products.
- Marketplace sellers, private sellers, classified listings, unauthorized dealers, or sellers outside the United States.
- Membership pricing, employee pricing, negotiated contract pricing, financing incentives, rebates, coupons, loyalty credits, gift cards, free gifts, or bundled offers.
- Flash sales, doorbusters, holiday promotions, limited-quantity promotions, typographical errors, pricing errors, or prices that violate manufacturer advertised-pricing rules.
- Custom, configured, engineered, made-to-order, or special-order products that are not identical in every material respect.
Price matching is not guaranteed and may be limited by manufacturer requirements, stock, freight terms, or commercially unreasonable pricing.
Before you order
Not sure the truck can reach you?
Tell us your address and what you're ordering and we'll talk through what delivery looks like at your place: the drive, the turnaround, and what you'll need to get it off the truck.
- No pushy sales
- Freight & delivery guidance
- We'll tell you if it's a problem
Next step
Run the delivery day checklist
Five things to confirm before your equipment ships. Two minutes, and it saves a redelivery fee.